Rich is Head of Data & Data Science for the National Trust, responsible for running the data office within the wider Insight & Data department. Rich is accountable for the defining and implementing the enterprise data strategy, data governance, data management, data science as well as running and getting insight from all of the National Trust's national feedback surveys.
- Leading a cross-functional programme to transform the organisation’s data and analytics capabilities (people, processes and technology)
- Championing the strategic use of data, analytics and insight to support decision-making across the whole organisation
- Working with the Head of Business Intelligence to roll-out Tableau and Alteryx across 4,250 users within the organisation to enable more people to do their own analysis