14:45 - 15:30 | BI & Analytics
Managing the data of 20 million customers per year is a daunting task. Creating a centralised environment to run analysis across multiple brands is equally challenging. Introduce the uncertainty of a global pandemic, and you've got a resource problem only the cloud can solve. Hear from Kai Wolffram, Head of Analytics at TUI Hotels & Resorts, on how TUI's migration to cloud analytics set them up to tackle one of the most unprecedented times in hospitality management. In this talk, youll learn about the TUI team's journey to find the right tools for managing data analytics in the cloud, deliver first results to the business within 2 days of implementation, dramatically reduce time-to-insights, and enable the flexibility they need to address rapidly changing priorities.
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